How can I change my email address in Janover Pro?

Need to update the email you use to access your Janover Pro account? While users can't change their email on their own (yet!), our support team is here to help you make the switch quickly and securely.

Step 1: Contact Support

To change your email address, you'll need to reach out to our team directly.

Send an email to: support@pro.janover.co
In your message, make sure to include:
- The email address you currently use to log in.

- The new email address you’d like to use going forward.

🛡️ Tip: For security reasons, please send the request from your current login email when possible. This helps us verify your identity faster.

Step 2: Wait for Confirmation

Once we receive your request, our support team will:

Verify your identity.
Update your account with the new email address.
Confirm the change via email.

This process typically takes less than one business day.

Step 3: Log In With Your New Email

After the update is complete:

Use your new email address to log in at janover.pro.
Your account information will remain exactly the same — only your email login will be different.

Final Tips

Still have access to the old email? Great! That will make the process even smoother.
Lost access to your old email? We can still help — just let us know in your message and we’ll walk you through the necessary verification steps.
Keep your info current: A valid email ensures you don’t miss important updates, deal activity, or platform alerts.

If you have any questions or need assistance during the process, our support team is always happy to help at support@pro.janover.co.