What's my Janover Pro login email?
Not sure which email you should be using to log in to Janover Pro? Here’s how to find out — and what to do if you need to change it.
Step 1: Understand Where Your Login Email Comes From
In most cases, your login email will be the same email you used to subscribe to on Stripe. This is the email tied to your billing and account access.
However, there are exceptions:
- Your email may have been manually updated by our team at your request.
- If your company has multiple seats, you may be using a different email than the billing contact.
Step 2: Check Your Stripe Invoice
If you’re unsure what email you signed up with:
- Locate your latest Stripe invoice (check your inbox or company records).
- The email on the invoice is most likely the one associated with your Janover Pro login.
Step 3: Reach Out to Support
Still unsure or unable to find your invoice?
➡️ Contact us at support@pro.janover.co and we’ll help you confirm the correct login email associated with your account.
Step 4: Need to Change Your Login Email?
If you’d like to update your login credentials, we can help with that too.
📖 Check out this article for detailed instructions.
Final Tips
- Bookmark your login link: https://janover.pro
- Use a business email for easier access